Keep every booking organized with an agency reference code
Expedia TAAP has introduced a new agency reference code field that lets you apply your own internal identifier to property bookings, so you can keep every reservation organized according to your agency’s processes and systems.
What’s new
With an agency reference code, you can:
Link different bookings
Attach your own reference code - such as a cost centre, client ID, or invoice number - to any Expedia TAAP property booking.
Easily make changes
Plans change, and now your references can too. Add, edit, or remove a code on an existing booking without the need to re-book.
Simplify tracking and improve reconciliation
Quickly locate relevant bookings on the Trips page, TAAP reports downloads, and earnings statements.
Why it matters to travel agencies
Brings consistency and clarity to bookings - Give teams a simple way to apply an internal identifier to property bookings, helping agencies standardize how bookings are tracked across multiple advisors, branches, and tools.
Improves reporting and reconciliation - Make it easier for teams to group, reconcile, and analyse lodging bookings against the agency’s own internal structures.
Reduces operational friction - Decrease manual workload such as spreadsheets or post-booking notes, enabling travel agencies to create clearer audit trails for their finance and operations teams.
Tips to get more value from an agency reference code
1. Use a format that works for your agency
Some agencies may find it helpful to apply a simple, consistent approach to agency reference codes to support their own tracking and reporting needs.
2. Connect with existing tools and processes
If your agency uses back-office or reporting systems, you may wish to explore how agency reference codes can complement the way you already manage bookings and financial data.
3. Reduce manual tracking where it makes sense
In some cases, capturing an agency reference code on the booking may help reduce reliance on individual notes or separate spreadsheets, particularly for more complex trips.
4. Reflect important segments or priorities
Where it fits your internal practices, you could use different patterns or prefixes in agency reference codes to help distinguish key client types, accounts, or campaigns. For example, you may choose to tag bookings for priority clients with a consistent “VIP client” label.
