3 ways to get support from Expedia TAAP
Expedia TAAP offers a user-friendly online platform, and for your convenience most bookings can be managed directly through our platform. However, should you ever need help, rest assured that we are here to assist you promptly. To ensure you have access to the most effective support channels, check out the three ways you can get help.
1. Help using the Expedia TAAP site
For questions on how to use our site, the Expedia TAAP Academy is the place to visit. From our extensive list of step-by-step guides, you can get the answer to how to do something and is also the quickest way to get information.
2. Support managing trips or to speak to an agent
If you have inquiries concerning a booking, whether it's regarding modifications, cancellations, refund status checks, or even if you wish to communicate with a property, our virtual agent is your all-in-one solution. The virtual agent is the quickest method for handling reservation queries and amendments. Simply click the Help button, and select from a range of available options. Should you not find the information you seek, just Speak to an Agent, and it will promptly connect you with one of our representatives via chat. Learn how with this article.
3. Help with complex, or account-related issues
Reach us via phone. You can easily find our contact number on the homepage. When calling us, remember:
Booking-related queries, stay on the line, and we will promptly connect you with a reservations agent. However, it's worth noting that using the virtual agent may save you valuable time.
Account-related queries, such as commission inquiries or account-related issues, press option 1. This will connect you with one of our dedicated sales representatives. You can also reach out to this team via email using the provided email address listed under your account information.
Please note that our sales representatives cannot assist with reservation-related questions.
Taking a few moments to consider whom you need to speak to will considerably increase the speed at which we can help you.