3 ways to get support from Expedia TAAP

Expedia TAAP offers a user-friendly online platform, and for your convenience most bookings can be managed directly through our platform. However, should you ever need help, rest assured that we are here to assist you promptly. To ensure you have access to the most effective support channels, check out the three ways you can get help.

1. Help using the Expedia TAAP site

For questions on how to use our site, the Expedia TAAP Academy is the place to visit. With our extensive list of step-by-step guides, including video tutorials and screenshots, you can learn all about our features in no time. It is also the quickest way to get general product information and answer frequently asked questions. We make it easy for you to do most things yourself online, including modifying a booking and canceling a booking.

2. Support managing bookings or to speak to an agent

If you have inquiries concerning a booking, whether it's an issue with modifications, cancellations, refund status checks, or even if you wish to communicate with a property, our virtual agent is your all-in-one solution. The virtual agent is the quickest method for handling reservation queries and amendments. Simply click the 'Help' floating button on Expedia TAAP, and select from a range of available options. Should you not find the information you seek with the virtual agent, just type "Speak to an Agent" on the chat box and it will promptly connect you with one of our live representatives via chat. Learn how to chat with a live agent.

3. Help with complex, or account-related issues

Reach us via phone or email. You can easily find our contact number on the Expedia TAAP homepage by clicking on your account name on the navigation bar, at any time. Alternatively click the Support tab on the Expedia TAAP Academy.

When calling us, here's two things to remember:

• Booking-related queries, best to stay on the line, and we will promptly connect you with a reservations agent. However, it's worth noting that using the virtual agent may save you valuable time.
• Account-related queries, such as commission inquiries or account-related issues, press option 1. This will connect you with one of our dedicated sales representatives. You can also reach out to this team via email, by using the provided email address listed under your account information on Expedia TAAP.