Canceling a property booking

Does the traveler have a change of plans? No problem. You can cancel most property bookings online quickly and easily. Whether a refund will apply depends on the type of booking you made and how close we are to the check-in date.

• Refundable booking? Good news – you'll get all your money back as long as we're not too close to check-in. Properties have their own rules about that, so be sure to always check the cancellation policy.
• Non-refundable booking? Properties will typically offer these at a better price because it's a guaranteed non-refundable booking. That's the benefit and the risk. As the name suggests, you won't get any money back.

How to cancel a refundable property booking:

1. Go to my Trips

You can find Trips at the top of your Expedia TAAP homepage.

2. Select the booking you want to cancel

3. Click Cancel Reservation

If this cancel button is not available, that might mean your reservation is too close to check-in or non-refundable. In either case, you won’t be able to cancel online. Instead, contact Agent Support with the itinerary Number and we’ll take care of it for you. Just keep in mind that the property may charge a cancellation fee.

4. Review the cancellation details, select a reason for canceling, and then click Cancel

Et voila! The booking is instantly canceled without having to call Agent Support and a refund will be processed to the credit card on file.