Managing agents

This article is only applicable to Travel Agency Managers.

Do you have multiple agents at your agency? If so, you can invite them to create their own agent profile within your travel agency account. Here are some of the benefits:

  • Save time by having an instant view of which agent made which bookings.
  • Increase team efficiency since each agent will be able to store up to 5 of their preferred credit cards to make bookings faster. You can learn more about that here.
  • Ensure only active agents have access to your Expedia TAAP account.

1. Access 'Agency management' tools

Sign in to Expedia TAAP, open the TAAP Menu and select Agency management.

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You will be redirected to the agency management app in the partner portal.

2. Click on 'Agents'

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3. Adding an agent

To add an agent, select Invite agent.

You can copy an invitation with a link included or just the link and share it with the agent you want to invite. This link will prompt your agents to create an Expedia TAAP login and can be used again and again as you continue to add more agents to your account.

Information

Please note that this unique link is the quickest way for agents to be added to your agency.

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4. Managing an agent

To manage existing agents, select under the Actions column. You can suspend an active agent or reactivate a suspended agent. Please note any updates will take effect immediately.

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