Managing a Vrbo booking
You'll be able to see all your Vrbo bookings on Expedia TAAP "Trips" as usual, and you can identify properties that have been sourced from Vrbo easily, as the Reservation ID starts with HA (see example below).
To learn how to identify Vrbo properties before placing a booking, read the Booking a Vacation Rental step-by-step guide.
Good to know:
If you simply want to cancel your booking, we recommend using the Virtual Agent on Expedia TAAP as this will be the quickest and easiest option to cancel your Vrbo booking. The Virtual Agent will cancel according to the penalty policy. You won't be able to process any modifications to a Vrbo booking.
To modify a booking on Vrbo.com follow the steps below:
1. Go to Vrbo.com
Visit https://www.vrbo.com/ and choose Sign in.
2. Log in to Vrbo
Enter your Expedia TAAP email address. Then input your First Name, Last Name, and Expedia TAAP password. Then click "Sign Up" which will link your Vrbo and TAAP accounts.
3. Go to "My Trips" and choose the booking you want to manage
Once you open the reservation, select from the available options: Contact host, Modify, or Cancel.
You can send a message to the host at any time. If you prefer to call them and their phone number is made available, please keep the potential time difference in mind.
Tip:
Vrbo bookings can be found in the Vrbo Inbox and messaging to the host can also occur from there.
Need additional support?
If you need extra help, you can call our agent support team so they are able to transfer you to Vrbo support for further assistance.