Updating account information

This step-by-step guide will show you how to change personal information.

If you're an agency manager and need to change your agency information, read this article.

1. Access your account information

In the top navigation bar, click on your name and select Account from the menu.

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2. Manage your account information

From the account page, you can complete the following tasks:

2.1. Profile

Follow prompts to update your contact information including name, phone number or email.

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When you request to update your email, we'll send a verification code via email to your current email address. Enter the code to verify your email and enter your new email address. You'll need to check your new inbox for a secure code and enter it to confirm the change.

Information

Note

If you don't see our emails, check your junk or spam folder.

2.2. Contact preferences

Select Contact preferences.

Choose how you’d like to hear from Expedia TAAP: email, phone call, or SMS/text message. Select all that apply. Then click 'Save'.

You can change your preferences at any time. You'll still get communications critical to your account activity.

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2.3. Payment methods

Select Payment methods to manage saved payment methods.

You can save payment methods such as credit or debit cards to your Expedia TAAP profile for a quicker checkout experience. In certain countries you'll also be able to save direct debit accounts. For detailed instructions see our guide on updating payment methods.

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2.4. Security and settings

Select Security and settings to reset your password. Click 'Reset password'.

When you request a password reset, we'll send an email with a link to reset your password. If you don't receive anything after a few minutes, check your junk or spam folder. The email link expires in 15 minutes, after which time you'll need to request to reset your password again.

Enter a new password and click 'Reset password'.

Warning

Important

Passwords must include at least 12 characters, a capital and lowercase letter, a special character ~ # @ $ % & ! * _ ? ^ -, and a number.

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